How do I claim back my tax?
When applying you will need:
You can apply online, use a paper application or over the phone. The easiest way is to apply online as it only takes 4 minutes!
Once you have applied, we will contact you to confirm your application and email you a document to sign. Simply print the document, sign and with your payment summaries, scan/email, fax (we have a free fax number for you) or post to our head office.
How long does it take to receive the refund?
Tax refunds for the 08/09 financial year (from July 1st 2008 – June 30th 2009) take approximately 7-10 working days.
All other tax refunds take between 4-8 weeks from the day we lodge your refund.
How do you keep me informed?
We know how important it is to be kept informed so here is what we do!
We cover everything to make sure you are constantly informed of the progress of your refund. Should you have any queries, simply contact us.
What happens if I am missing any documents?
If you don’t have all your documents then we can organise replacements for you. We have good relationships with employers all over Australia so this process can happen very quickly.
Once we receive all the necessary documents your refund will be processed on the same day and you will be notified of your refund estimate.
What to next?
Any questions, please contact us for free on 1800 117 405 as we are only too happy to help!
How do I claim back my super?
We can process your super refund once you have permanently departed Australia and your Australian Visa has expired.
You can apply online, use a paper application or over the phone. The easiest way is to apply online as it only takes 4 minutes!
Once you have applied, we will contact you to confirm your application and email you a document to sign. Simply print the document, sign and then scan/email, fax (we have a free fax number for you) or post to our head office.
How long does it take to receive the refund?
Please allow 6 – 8 weeks for superannuation funds to process your refund.
What do I do next?
